If you have any questions or if you
need assistance, please contact us.
IMPORTANT: We
try to respond to ALL
email inquiries within 24 hours, Monday through Friday. There are times that our email
responses are returned to us as undeliverable leaving us with no way to
contact the individual who sent it. If you do not receive a response
to your question, PLEASE telephone us. Many
responses are made via telephone so remember to check your answering
machines!
Telephone
Customer Service Hours Monday - Friday: 9am to 3pm EST
NOTE THAT MANY
EMAILS MAY BE RESPONDED TO
VIA TELEPHONE SO PLEASE REMEMBER TO
CHECK YOUR ANSWERING MACHINE FOR MESSAGES!
Mailing
Address
Pomeroys
3946 Park Lane
Traverse City, MI 49686
*IMPORTANT:
Omit the word "Jewelers" from the shipping label address insure the package to full value
and keep your mailing receipts.
If returning an item that we made a mistake on, ship via
INSURED, REGULAR US Mail and we will reimburse your shipping fee
(no amount over this method of service will be refunded).
Our Store
Location
Pomeroy Jewelers
3946 Park Lane, Just off Holiday Road
Traverse City, Michigan 49686
Telephone: (231) 938-2582
Our store is a
second generation, family owned business
that has been
in the same location since 1973.